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Frequently Asked Questions -
Vaultas MN Data Center & Colocation

What is conditioned power?
Conditioned power means that the electrical service provided to the data center area (1) is provisioned through one or more uninterruptible power supply (UPS) system(s) or a DC battery plant and (2) is further supported by one or more standby diesel generator(s).

What is a UPS (Uninterruptible Power Supply)?
This is a commercial grade un-interruptible power supply that provides battery backup power in the event of a power failure for a certain period of time to either, get power restored, get generator online producing power, or systematically shut down the systems before hard failure from loss of commercial power.

What is paired distribution?
Paired distribution means A and B distribution path(s), where each path has capacity equal to at least the kW amount supported by the breaker size ordered.

What is an active power distribution?
Active power distribution means conditioned power is delivered by (a) at least one (1) UPS system with capacity equal to at least the kW amount; and (b) without paired distribution.

What is an active-passive power distribution?
Active-Passive power distribution means conditioned power is delivered by (a) at least one (1) UPS system with capacity equal to at least the kW amount; and (b) paired distribution.

What is an active-active power distribution?
Active-Active power distribution means conditioned power is delivered by (a) at least two (2) UPS systems, each with capacity equal to at least the kW amount; and (b) paired distribution.

What is a CRAC for?
CRAC (Computer Room Air Conditioner) is a heavy duty commercial air conditioner that is designed to run 24x7x365 for up to 50 years in support of computer room equipment and servers. These can provide both cooling and humidity control from a single unit.

What is a Cooling Tower?
Cooling tower or condenser is an external unit in support of the CRAC to remove the heat from the chilled water or glycol portion of the cooling systems.

What is a Generator?
Generators are used to provide electrical power to any demand within the data center in the event of a commercial power outage or failure.

Where is Vaultas Alexandria located?
Downtown Alexandria Minnesota and is a concrete and brick structure capable of withstanding excessive wind forces and is outside any 500 year flood plain.

What does Tier I, II etc. mean?
The standard Tiers were developed and are maintained by an organization called the Uptime Institute. They are a private organization who has developed data center standards regarding sustainable facilities and infrastructure as well as the operational fault tolerance of a data center facility.

What is a cross-connect?
A cross-connect is a physical connection, with either copper or fiber, between two routers. A cross-connect is typically between a carrier router and a customer router.

What is a Meet-Me-Room?
A Meet-Me-Room is a private data center suite where telecommunications carriers place their equipment. The Meet-Me-Room is also known as a network access point. Vaultas is a carrier neutral data center and has access to multiple telecommunications carriers in this room.

What is included in Vaultas Remote Hands?
Vaultas professionally trained staff will toggle a switch or push a button, observe and report on status lights, insert or swap out CD/DVD or tape media and replace or reseat certain hardware components. For additional questions on Vaultas Remote Hands service, please contact us today.

Does Vaultas support SAS 70 operational procedures?
Vaultas operates in support of SAS 70 operational procedures and will support any external SAS70 audits through their facilities.

Is Vaultas HIPAA compliant?
Vaultas designs, engineers and operates highly reliable data centers and provides multiple layers of access control including 24x7xForever guard staff, biometric screening, digital video surveillance and customer-defined access control lists. Many of Vaultas customers have received HIPAA compliance for their data center environment at Vaultas.

Is Vaultas PCCI compliant?
Vaultas designs, engineers and operates highly reliable data centers and provides multiple layers of access control including 24x7xForever guard staff, biometric screening, digital video surveillance and customer-defined access control lists. Many of Vaultas customers have received HIPAA compliance for their data center environment.

What is blended bandwidth?
Blended bandwidth is multiple upstream network providers acting in conjunction. Blended bandwidth consists of at least two primary providers, as opposed to one primary and one secondary provider. Vaultas high-resiliency blended bandwidth, with access many more primary providers - AT&T, AboveNet, Level3, XO, Time Warner, Cogent, Hurricane Electric, Sprint, Qwest and many many more.

Does Vaultas have dual power?
Vaultas designs, engineers and operates its data centers for high-availability. Vaultas power distribution network consists of redundant, diverse feeds from the utility provider, backup power generation capacity from, industrial-grade Caterpillar generator, and power distribution and conditioning from multiple, diverse UPS systems. Vaultas offers a 100% uptime SLA on its service infrastructure, including the power systems.

 
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